Securus Technologies has been trying to bring innovation in the corrections space from the very beginning and is known for its unique set of products and services. The fact that the company invests millions into research and development showcases the commitment of the Securus Technologies to modernize the otherwise technologically dormant corrections space. Recently, the company’s press release announced that Securus Technologies has invested $600 million in research and development as well as to acquire patents for its technological developments. As of now, Securus Technologies already holds around seventy patents and plans to acquire much more in the time to come to consolidate its position as the industry leader.
Securus Technologies has recently come to the highlight again as it announced the development of the wireless containment system. It is a system that would help in keeping the contraband phones away from the correctional facilities. With the help of the wireless containment system, the contraband phones would get connected to a secured network without the inmates knowing about it. Thus, the law enforcement agencies and the correctional facilities would know about every illegal call being made out of the prison, and the calls coming to the jail from outside. It helps in tracking the contacts of the prisoners outside the prisoners, and ensure that they are not able to make illegal communication possible.
The CEO of Securus Technologies, Rick Smith, announced in a press brief that the company has invested $40 million in developing wireless containment system, and would continue to invest in updating the system. The use of contraband phones in the correctional facility can be dangerous to the community as well as the law enforcement officers. Many officers have lost their lives due to an assault that may not have happened if the contraband phones weren’t there. Securus Technologies has been able to develop this unique wireless containment system with the help of experts, one of which is Robert Johnson. Robert Johnson is one of the consultants at Securus Technologies who contributed to building the wireless containment system.
Robert Johnson helped confiscate hundreds and thousands of contraband phones while working as the corrections officers. He shared his knowledge and experience with the developers at Securus Technologies to make wireless containment system as iron-clad as possible. Robert Johnson believes that with the help of this contraband interdiction technology, it would be much easier to keep control of illegal communications happening in the correctional facilities. In a period from July 2016 to July 2017, the wireless containment system by Securus Technologies has already managed to stop and filter about 1.7 million illegal communications. The company plans to upgrade the technology with time to ensure that it is able to keep up with time and stay efficient.
Securus Technologies is a leading technology firm in the correctional space and has a vast portfolio of products and services it offers to the inmates and the law enforcement agencies. The products and services of Securus Technologies are used by over 3,400 correctional institutions and 1.2 million prisoners in the United States. The figure itself tells about the outreach of the company’s business in the sector.
Securus Technologies aims to provide innovative and advanced products and services that would help the prisoners to get swift, efficient, and affordable communication services, and ensure that the law enforcement agencies can work efficiently and safely. The products of Securus Technologies has played a pivotal role in helping many of the offenders get convicted in the court of law, reduce the crime rate in the society, and keep the law enforcement agencies well-informed about the various criminal activities so that they can take corrective measures as and when required without delay.
Securus Technologies emphasizes on providing its customers with exemplary customer service, and it is for this reason, the company has set up an in-house and domestic call center that provides quick and efficient resolutions to the customers. Any and all grievances of the customers are taken seriously and acted upon to ensure such problems do not occur again. It is because of such high standards maintained by the company in its internal operations and customer services it offers that it was just recently given the Golden Stevie Award for the best customer service training team.
The recognition has put the company in the limelight. To add to the exposure company has been receiving, Securus Technologies recently shared with the world a series of comments taken from the letters it received from the law enforcement officers. The letters talked about how the products and services of Securus Technologies are helpful at work and keeping them safe while making it impossible for criminals to fulfill their malicious acts.
Securus Technologies is a communications and information technology solutions provider focused on correctional facilities. We specialize in telecommunications solutions, data analytics, and call management products. Our company was established in 1987 and is based in Dallas, Texas.
To prove our commitment to public safety and transparency, we are excited to host our customers and interested members of the community at our Technology Center. We wish to encourage especially smart investors to come and get an up-close glimpse of the business. Come see how we continue to achieve great success in our efforts to improve public safety.
We have published a small fraction of comments we have received from customers and facilities management staff who use our systems. We are achieving our vision to prevent and resolve crimes by building functional systems around the pillars of safety.
Most of the comments we received praise the technology and infrastructure we have at Securus Technologies. In most cases, the specific features of the system that helped a customer is highlighted. For example, a happy customer was able to use information obtained from our systems to obtain a search warrant. Consequently, they were able to arrest the offending contraband carrier.
Facility workers are proud to be part of our continuous commitment to provide innovative solutions to the incarceration environment. Our solutions get the job done. We help institutions improve security in their local jurisdiction.
Another facility staff member expressed solidarity with our solutions and vision. They agree that our research and analysis enables us to capture emerging trends in the industry and build tools that leverage available technologies in line with aggressive investigation strategies.
We are revolutionizing the way facilities handle their security concerns. From jail security threats to contraband. From harassment complaints to criminal investigations and illegal asset recovery. We are at hand to ensure correctional facilities remain safe for personnel, inmates and members of the public.
With Securus Technologies leading the public safety industry, many companies and correction facilities are extremely grateful for what they do. They are using their technologies on a regular basis, and they like what they do for them. The latest technology that the company has created is the Video Visitations.
With the Video Visitations, the inmates in their correction facilities can communicate regularly with their friends and family. This gives them a better attitude than they would have before, and the correction facilities are safer places for everyone involved. Since the company is always creating new and better technologies, they are contributing to the public safety field in a huge way.
Securus Technologies is a company that takes great pride in their work, and they want their customers to come and see what they are working on now. The presentation and tour will occur in Dallas, TX, and the people will be able to understand why their creations are so important to the safety of the people. They are inventing new ways every week, and they are in high demand all across the country. The world respects them for the work that they can do. The company has a staff that is professional and dedicated to making the world a safer place for everyone.